Recovery satisfaction construct and construct-related: assessment measurement from item response theory
| dc.contributor.author | Hernani Merino, Martín | |
| dc.contributor.author | Isabella, Giuliana | |
| dc.contributor.author | Tarazona Vargas, Enver Gerald | |
| dc.contributor.author | Mazzon, José Afonso | |
| dc.date.accessioned | 2020-02-16T02:19:35Z | |
| dc.date.available | 2020-02-16T02:19:35Z | |
| dc.date.issued | 2019-12 | |
| dc.description.abstract | Researchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs related to it. Results, limitations and future research are discussed. | en |
| dc.format | application/pdf | |
| dc.identifier.citation | Hernani-Merino, M. N., Isabella, G., Tarazona Vargas, E. G., & Mazzon, J. A. (2019). Recovery satisfaction construct and construct-related: Assessment measurement from item response theory. Journal of Business, 11(1), 2–13. doi:10.21678/jb.2019.1137 | es_PE |
| dc.identifier.doi | https://doi.org/10.21678/jb.2019.1137 | |
| dc.identifier.uri | http://hdl.handle.net/11354/2563 | |
| dc.language.iso | eng | |
| dc.publisher | Universidad del Pacífico. Facultad de Ciencias Empresariales | es_PE |
| dc.publisher.country | PE | |
| dc.relation | https://revistas.up.edu.pe/index.php/business/article/view/1137/1387 | |
| dc.rights | info:eu-repo/semantics/openAccess | |
| dc.rights.uri | http://creativecommons.org/licenses/by/4.0/deed.es | |
| dc.source | Repositorio de la Universidad del Pacífico - UP | es_PE |
| dc.source | Universidad del Pacífico | es_PE |
| dc.subject | Satisfacción del cliente | es_PE |
| dc.subject | Teoría de respuesta al ítem | es_PE |
| dc.subject.ocde | https://purl.org/pe-repo/ocde/ford#5.02.04 | |
| dc.title | Recovery satisfaction construct and construct-related: assessment measurement from item response theory | es_PE |
| dc.type | info:eu-repo/semantics/article | |
| dc.type.version | info:eu-repo/semantics/publishedVersion |